Privacy policy.
Matthew Pomfret is committed to protecting your privacy. Below is how we collect, use, and safeguard your information.
Information We Collect
Personal Details: Name, address, email and phone number.
Preferences: We may also collect information on your interests and preferences to enhance our service.
How We Collect Information
Information is gathered directly from you via phone, email, in person, or through our website (using cookies).
Use of Your Information
Primary Use: To communicate with you, process orders, fulfil our obligations, and provide invoices.
Marketing: Occasionally, we may inform you about new products or services. Please contact us if you’d prefer not to receive these updates.
Confidentiality: We do not share your data with third parties, except when required by law or to assist with anti-fraud or anti-money laundering efforts.
Cookies on Our Website
Purpose: We use cookies to remember your preferences and track site usage to improve our content.
Blocking Cookies: You can disable cookies, though some site features may not work properly as a result.
How We Protect Your Information
Access Control: Only necessary staff can access customer information.
Security Measures: We use secure login and password protection, and all employees sign confidentiality agreements.
Updating Your Information
Contact us if your details change, such as your address, so we can keep our records up to date.
Your Consent
By sharing your information with us, you agree to this policy. Any changes to this policy will be posted here, and continued use of our services signifies acceptance of these terms.
Contact Us
If you have questions, comments, or wish to delete any personal data we hold, please get in touch. Note: some data may need to be retained for legal, administrative, or security reasons.